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Look for us at Christmas 2024
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Check back for Christmas 2024

Thank You for your donations and support of

SickKids Foundation

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Santa's Storytime

Interactive Story-Time & Photo-Op Experience with Santa

Santa’s Storytime is a unique interactive Meet and Greet experience with Santa Claus and his elves. Participants will pre-register online for a dedicated 45-minute time slot, which includes an interactive story-time & photo-op experience with Santa using your own cameras and smart phones.

Participants will also have the opportunity during their visit to send letters to the North Pole using Santa’s mailbox and receive personalized correspondence back from one of Santa’s trusted elves.


Gerrard Square will transform into Santa’s workshop, complete with decorated Christmas trees, lit garland, Nutcrackers, Reindeer, Snowmen, festive music and of course Santa and his trusted Elves.

All donations and a portion of the proceeds will benefit SickKids Foundation. The funds raised through this event will be allocated to the Possibilities Fund, supporting the highest priority needs at SickKids. 

Santa's Storytime

Santa Letters

letters to santa


Write to Santa

Write a letter to Santa telling him how good you’ve been all year and what you would like for Christmas and be sure to include your name and return address in the letter! 

A special mailbox direct to the North Pole will be available for letter drop off outside Santa’s House. 


On the envelop make sure to include your return address once again in the top left corner and address the envelope to;






*Postage NOT required 

Download Santa letter templates below to complete with your child or make their own before they arrive. 

Younger Kid Letter Template

Older Kid Letter Template

Sick Kids

SickKids Foundation

SickKids was Canada’s first children’s hospital when it opened in 1875. In 2021, SickKids was named top children’s hospital in the world, beating out Boston Children’s and Great Ormond Street in the UK. It's the top research-intensive hospital in the world.


  • 521,459 total patient visits

  • 269: average number of beds occupied daily

  • 219,249 day clinic visits

  • 73,146 virtual visits; 76% were in mental health

  • 20,000 cancer clinic & 10,000 heart clinic visits

  • At least one new cancer patient every day

  • 71,232 emergency visits, the equivalent of a small town

  • 35 critically ill newborns and preemies treated daily



  • More surgeries than any other children’s hospital in Canada (11,000+/year)

  • 60% of child heart transplants in Canada

  • 89% of Ontario’s complex paediatric heart surgeries (550/year)

  • 95% of Ontario’s paediatric organ and bone-marrow transplants; 50% of Canada’s (~100/year)

  • All of the province’s complex preemie surgeries

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  • Does Everyone Require a Ticket?
    Children ages 1 & up and adults require tickets.
  • Do I need to arrive at the start of my scheduled session?
    Yes, please arrive 5-minutes before your scheduled time stated on your ticket so we can guarantee your admittance.
  • Is this event appropriate for young children?
    Yes! This is a family friendly event and designed to be enjoyed by children and adults alike. Your child must be able to sit on a stool unassisted. Recommended age 1+.
  • Can we take pictures or videos?
    Yes! Feel free to take as many pictures as you wish. There will be an opportunity after Storytime has finished for your your child to sit or stand in front of Santa and take pictures using your own cameras and smartphones.
  • How do I purchase my ticket?
    Tickets must be purchased in advance online; tickets will NOT be available for purchase at Gerrard Square.
  • ​How do I get my tickets once I have purchased them?
    Upon completing your purchase, tickets will be emailed to you directly. Tickets can be shown on your phone or printed and then presented and scanned when checking in at Santa’s Storytime.
  • What is your refund policy?
    All ticket sales are final and non-refundable. Tickets are valid for only for the day and time that were selected at the time of purchase.
  • Do you have restrooms?
    Yes, restrooms will be available on-site in Gerrard Square Mall.
  • How long is the event?
    Each visit to Santa’s Storytime experience is approximately 45 minutes. This experience includes a Christmas-themed story read aloud by Santa and a Santa meet & greet with photo opportunity.
  • What should I do if my child is sick?
    DO NOT attend Santa’s Storytime if you or your child are sick. Contact us through the event website 24hrs prior to your scheduled time to reschedule a visit.
  • What is included in the Santa Storytime & Giftbag Ticket?
    The Santa Storytime & Giftbag Ticket includes 1 child admission and a Christmas-themed goodie bag featuring festive headgear, treats and a special postcard signed from the big man himself.
  • Are Pets Allowed?
    We ask that you leave your pets at home.
  • Do you have a weather policy?
    The event takes place indoors.
  • What can I expect when we arrive?
    Upon your arrival, one of our Elves will scan your tickets and guide you to a seat inside. Parents will have a perfect vantage point to take lots of pictures and videos of their child enjoying Storytime and their meet & greet with Santa.
  • How does the letters to Santa work?
    Write a letter to Santa telling him how good you’ve been all year and what you would like for Christmas and be sure to include your name and return address in the letter. On the envelop make sure to include your return address once again in the top left corner and address the envelope to; SANTA CLAUSE NORTH POLE HOH OHO CANADA *Postage NOT required
  • Is there parking available?
    Yes, there is free parking located at Gerrard Square Mall
  • Where is the entrance located?
    The entrance to Santa’s Storytime is located on the main floor of Gerrard Square Mall (1000 Gerrard St. E. Toronto) behind the escalators.
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Gerrard Square Shopping Centre

1000 Gerrard St E, Toronto

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